Customer Service
Catcetera Gifts's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at service@catceteragifts.com or call (518) 331-5978 anytime. Please feel free to drop us a line to share your thoughts on the site, all comments welcomed. Ever hate taking the time to place an order for a product at a great price only to find out at checkout that the vendor's great prices aren't so great when you add in the outrageous shipping and handling charges? Well I have and I will not do the same to my customers!! My shipping charges are as follows: Level $0.01-$25.00, Standard $5.25, Two Day $7.25, Next Day $14.25 Level $25.01-$50.00, Standard $7.25, Two Day $11.25, Next Day $16.25 Level $50.01-$100.00, Standard $9.00, Two Day $11.00, Next Day $18.00 Level $100.01-$500.00, Standard $11.00, Two Day $13.00, Next Day $20.00 There may be occassional times when additional freight charges may be necessary due to size or weight of product. Any additional freight will be clearly labeled under product description and included in product price. Please let me know if you have any questions. ~Dawn~ =^..^=
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